WARRANTY, CARE & MAINTENANCE
The care and maintenance guidelines will help you keep your Novaestone quartz surfaces in pristine
condition for years to come.
ROUTINE CARE AND MAINTENANCE
For routine cleaning, use small quantities of non-bleach, non-abrasive cleaners together with warm water and a damp cloth or sponge. Liquid spills including fruits, vegetables, food colorings and curries, should be wiped up and cleaned with a mild detergent and water immediately after detection.
PREVENTING HEAT DAMAGE
Protective trivets and heat pads must always be used underneath cookware such as skillets, saucepans, pots or dishes when removing hot items directly from any heat source (oven cooktop or microwave) and placing onto the Novaestone surface. Prolonged or sudden extreme temperature changes can permanently damage the material which is not covered under warranty.
The use of cutting boards and taking care not to drop or move heavy objects on the surface will help to ensure the long lasting beauty of Novaestone quartz surfaces. Novaestone’s resilient surface has been designed to withstand normal daily use and whilst it is resistant to scratches, cuts and chipping, cutting directly on the Novaestone quartz surface should be avoided.
There are some strong chemicals and solvents that can cause damage to Novaestone quartz surfaces. Paint remover, paint and stain strippers, nail polish removers, bleach, furniture cleaners, oil soaps, permanent markers or inks, oven cleaners, drain cleaners and chemicals with high alkaline pH levels are examples of products that could damage the surface. If a strong chemical or solvent comes into contact with your Novaestone surface, rinse immediately with plenty of water then follow with normal cleaning procedures.
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